Trustindex verifies that the original source of the review is Google. They are just the nicest people. Everyone - from the office personnel to the technicians - are genuinely nice and friendly. Add to that they provide excellent service. Good prices and they are fair and honest. Excellent communication between the office, the techs and the customer make it a stress-free experience.Trustindex verifies that the original source of the review is Google. They are amazing! Very professional & honest people. I would recommend this home town business to anyone needing heating/cooling needs!!! Jason, the owner is a pleasure to deal with!!!Trustindex verifies that the original source of the review is Google. I know, it may look odd, there’s only 5 star reviews. It’s actually not a glitch or a mistake. They really are that good. Every time we work with Cooks it’s been very reasonable, a great value, compassionate service and a wonderful team. Last night, our heat stopped working and the very next day they were out on time and we were back with a warm house in no time. Gave us some great advice of things to look out for in the future, plus they always explain what went wrong and what needed to be done to fix it. They are the only folks I’ll call with an issue, I wish I had a company like cooks for all the stuff they don’t service in our house, then I’d never have to worry what type of service we’d get.Trustindex verifies that the original source of the review is Google. So grateful to have discovered Cooks Heating and Air Conditioning. Highly knowledgeable, skilled and above all honest. It took a few years ( and too many mistakes) before we found Cook and we now trust all of our HVAC issues to Don, his team and their expertise. It is so rare to find a company that cares about their work, the customer, and is friendly and reliable.Trustindex verifies that the original source of the review is Google. Cook’s Heating & Cooling has been helping us for years, including the install of our hot water tank and boiler in our Lincoln Park home. The work has always been neat and clean, and Don explains what he is doing and why, along with providing maintenance tips going forward. If you’re looking for a personalized, family owned business you can trust, call them!Trustindex verifies that the original source of the review is Google. I don't normally post reviews on Google but these guys have been fantastic. Talking with Don while my hot water tank was out, it was quick, simple, personable, and he explained the issue thoroughly. Don's motto of "fix it first" really was refreshing to hear. No upsale of their services or parts. He told me the part I needed to order OEM, and said he'd come back to install it and that it would take about an hour. Transparency through and through - highly recommend Cook's.Trustindex verifies that the original source of the review is Google. They installed a ductless mini-split system with a heat pump and they were great. Don is a hands-on owner that made sure the job was done right and Lisa with the front office was attentive and helpful. Will definitely use them again if I can.Trustindex verifies that the original source of the review is Google. Simply the best! Family owned….quality service. We have been using them for years. You won’t find anyone in the area that comes close to what Cook’s has to offer!Trustindex verifies that the original source of the review is Google. Cooks Heating and Cooling is a fantastic organization. We called them the day after a holiday for a non emergent scenario and they were able to come on site that day. More impressive was that they took the time to communicate and educate me on what was going on as well as what to look for when the furnace actually would need attention. Cooks gained a long standing customer today and will be a confident referral I will make regularly.
Important: If you are without heat or air conditioning, Call Us! Please do not use a request form.
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Important: If you are without heat or air conditioning, Call Us! Please do not use a request form.